The RICS Rules of Conduct is a fundamental part of the APC and is a competency that will be fully tested at interview.  If you get a question wrong on Rules of Conduct and Ethics you can and probably will be referred.

* The 5 ethical standards

* The Rules of Conduct for Members and Firms

* Personal & Professional Standards

* Conduct of Business for Firms

* Administration for Firms

* Professional Indemnity Insurance

* Complaints Handling Procedure

* Handling Client's money

* CPD

* Conflicts of Interest

* Starting a new practice